• Asset Management
  • Revenue Management
  • Utility Consulting
  • Knowledge Management
  • Customer Relationshiop Management

Asset Management is of strategic importance to any competitive business. Agulhas understands that has an appropriate set of tools to help its clients to effectively manage the available resources, processes and technologies to help our clients provide a quality service.

We combine the skills and experience of our clients’ staff with our resources into one effective team to extend the team’s base of knowledge and provide better access to specialised technical capabilities without incurring the expense of redundant resources. By separating the governance of the service functions, we help to alleviate the problem of skills shortages that many of our clients experience.

This service is thus structured to improve reliability, availability and scalability of asset management.

Agulhas uses a scalable Enterprise Asset Management (EAM) solution that provides a foundation for informed decision-making in regard to facilities and Infrastructure Asset Management, multi-year capital budgeting, capital project planning and functional adequacy.

Our software solution help our clients to maximise the money spent on procuring, maintaining and managing capital assets. Through the use of our software, our clients can:

  • Meet government regulations
  • Achieve total control over their maintenance operations
  • Optimize assets
  • Improve efficiencies
  • Reduce administrative costs
  • Maximize return on investment

As part of our service, we also specialises on the following aspects of asset management:

It is unquestioned that revenue management has evolved from a very basic to a highly sophisticated service, where financial optimisation models are becoming a daily function of the professionals.

With more than a decade of experience in designing, developing, installing, training, and supporting Revenue Management Systems, Agulhas Utilities Corporation are offering a range of services that are purposefully designed for Utility Revenue Management, which is affordable and intended for utility organisations that want to focus their efforts on the core business, leaving the other functions to businesses that can handle Revenue Management professionally.

Our Revenue Management services include:

We offer our clients in the electricity, gas and water utilities environments an array of innovative consulting services.

Our team of professional engineers, technicians and management consultants has extensive results-driven experience in the financing, functioning and management of utility organisations.

Our unwavering commitment is to get the job done right, on time and on budget. For this reason, utility companies and municipalities, commercial and industrial businesses and office and housing developments that are facing strategic and tactical decisions of consequence can turn to us to identify and implement solutions that meet their needs.

The following are some supplementary attributes of our utility consulting services:

We also offer the following specialist services:

We assist our clients with short and long-term infrastructure management decisions such as planning, installation, maintenance, repair, renewal, refurbishment, replacement, work practices, problem solving, coordination and the use of technology. Our team can also facilitate the compiling of an Integrated Infrastructure Assets Management Policy.

The need to know usually arises from a need to make a decision.

Data, information, value-added information (intelligence), life experiences, customer opinion and personnel reports are all sources of a company’s intellectual property. For a company to be competitive, they have to accumulate valuable knowledge. Their successes ultimately depends on worthy, punctual and easy accessible know-how. Without correct, appropriate, suitable and fitting knowledge or intelligence, a company’s decision-making processes will crumble.

Agulhas provides an array of Knowledge Management services to help its clientele to:

  • Track and retain knowledge and information within the organisation.
  • Develop a knowledge-sharing culture and the mechanisms to support it.
  • Improve business information streams and flexibility.
  • Establish information research and delivery or retrieval mechanisms.
  • Provide mechanisms for the collection and formalisation of knowledge.
  • Provide easy to use interfaces to existing data systems.
  • Formulate Strategies such as:

Outage Management