There are simple and practical ways to evaluate the importance of Knowledge Management. Knowledge has little value unless it is transformed into decisions. Agulhas will assist its clientele to use the knowledge to enhance its Operational Strategies in terms of the following:

Work & Asset Management

Feedback on completed work orders is a valuable source of information. Unless this information is transformed to decisions, the company is wasting time and money by asking the maintenance technicians to complete the work orders.

In terms of Asset Management, we would help our clientele to use this knowledge to:

Risk Management

With the increasing focus on cost reduction and customer service improvement, utility companies can no long ignore the fact that every decision has certain associated risks. Unless these risks are carefully analysed before the decision is made, the company executives runs the risk that they have no control over the outcome of those decisions.

Risk Management is an important facet of a company’s Operational Strategy, and this is where the Agulhas team with their extensive results-driven experience can assist its clientele to do the following:

Process Alignment

When company’s ‘knowledge’ is carefully analysed, the issue process misalignment comes to the fore. This invariably hampers the implementation of the company’s strategies. Since our team of professionals and management consultants have extensive results-driven experience in the financing, organisational functioning and management of utility organisations, we are in a position to assist our clientele do the following:

Information Strategy

Information Strategies are fundamental to effectively manage knowledge. Therefore, the following are essential elements of the Knowledge Management process that Agulhas can help its clientele to explore: