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Business executives have to explore new methods of reducing operating costs and find additional funding to replace aging infrastructure and network expansions. If those funds are not spent prudently, nothing remains for the technological improvements that are necessary to maintain efficient customer service and regulatory compliance.
Furthermore, staff levels are shrinking and the knowledge required to maintain assets is rapidly being lost through attrition and reduced training budgets. Utility organisations are already at the point that they are unable to solve the real problems associated with infrastructure asset management. For many, outsourcing and empowering of suppliers to support internal personnel is no longer just an option to consider, it is the only way to survive.
Agulhas Utilities Corporation offers a comprehensive suite of Utility Management services, tailored to meet the specific needs of our clients.
Our personnel has extensive real-world results-driven experience in the financing, environmental engineering, expansion planning and plant operations management of utility organisations - the essential qualities of our personnel to help make our clients’ operations productive for them to maintain a competitive edge in terms of cost, quality and performance.
Besides traditional Utility Management consulting services, which primarily focus on operating and maintenance needs, our experienced management staff also provides direct assistance to the Utility Management Staff in all other their areas of responsibility.
Our range of services includes:
Agulhas Utilities Corporation (Agulhas) is a utility management company that is devoted to presenting the utility companies and municipalities, commercial and industrial businesses and office and housing developments with an exceptional collection of utility management services.
Our utility management services are categorised into five distinct lines, namely: revenue management, infrastructure asset management, utility consulting, knowledge management and customer relationship management. All of these lines of services are focused on the electricity, gas and water utility environments. It is customised to meet the specific needs of the utility companies and municipalities, commercial and industrial businesses and office and housing developments.
Agulhas offers a total solution to utility operations. It covers all aspects of the utility management value chains; from data collection and revenue management, asset creation and management, infrastructure development and maintenance.
We utilises a comprehensive suite of proprietary and/or licensed software products, developed and designed on an open, modular, multi-tiered basis. These software solutions are rich in features and integrate and distribute data throughout the utility enterprise and enables management to make informed and timely decisions, respond rapidly to changes and malfunctions, monitor consumption activities and achieve unparalleled operational efficiencies.
Communication technologies form the backbone of our business, enabling us to apply advanced automation and control solutions to any utility enterprise, providing Agulhas and its clients with an unequalled service excellence.
Agulhas offers its services on three levels:
Outsourcing
The revenue management, infrastructure asset management and/or customer relationship management operations of the utility companies and municipalities, commercial and industrial businesses or office and housing developments are outsourced to the Agulhas on a contract basis. On a per project basis, utility companies and municipalities and /or commercial and industrial businesses that want to improve their in-house operations, engage Agulhas for the utility consulting and/or knowledge management services.
Concessions
Agulhas Utilities Corporation takes over the revenue management, work and asset management and/or customer relationship management operations for and on behalf of the relevant utility companies and municipalities, commercial and industrial businesses and/or office and housing developments on a concession basis.
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News Highlights
To achieve the Council's vision, they have 5 strategic outcomes to action with Key Areas for each outcome. This policy relates to all strategic outcomes.
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Archived Documents
Are chronic backlogs of deferred maintenance reaching monetary values too high to afford? Is the shortage of skilled workers driving costs beyond repair? Click on the following link to view this document.
Under current conditions, can any of the municipalities do selective load-shedding? Smart Metering and Demand-Side Management programmes can form a valuable basis for addressing system reliability. Click on the following link to read more.
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Phone Number: 086-111-5697
Fax Number: 086-623-6759
Office Address:
Block 1 - Ground Floor
4 Karen Street
Lyme Park
Bryanston
Postal Address:
PO Box 643
Cresta
2118
Enquiries